Privacy Policy

Effective Date: 20 June 2025

Company Name: OneBag.club
Jurisdiction: France
Contact Email: contact@onebag.club
Company Address: 7b cours du vieux moulin 05000 Gap

Introduction

OneBag.club ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, your rights, and how you can contact us. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy and applicable French and European data protection laws (including the GDPR).

Information We Collect

We collect the following categories of personal data:

  • Personal Identification Information: Name, Email Address, Phone Number.
  • Technical Data: IP Address, Browser Type, Operating System.
  • Usage Data: Pages Visited, Time Spent on Pages, Click Patterns.
  • Cookies and Tracking Technologies: Session Cookies, Preference Cookies.

How We Use Your Information

We use your data for the following purposes:

  1. To provide and maintain our service: Ensuring functionality, security, and support.
  2. To notify you about changes to our service: Informing you of updates, new features, or changes in policies.
  3. To allow participation in interactive features: Enabling you to engage with community features and tools.
  4. To provide customer support: Assisting with inquiries, troubleshooting, and user support.
  5. To gather analysis or valuable information to improve our service: Conducting research and analysis for development and improvement.
  6. For billing and payment processing: Managing transactions and financial records where applicable.

Disclosure of Your Information

We may share your information in the following circumstances:

  • With Service Providers: Third-party companies or individuals who perform services on our behalf (e.g., data analysis, payment processing, email delivery, hosting, and queue management).
  • For Legal Compliance: Where required by law or in response to lawful requests by public authorities.
  • To Protect Rights: To protect and defend the rights or property of OneBag.club, or to prevent or investigate possible wrongdoing.

Third-Party Services

We use the following third-party services to process data, support our operations, and improve our service:

  • Payment Processor: Stripe (for managing payments and transactions).
  • Email Delivery: Plunk (for sending transactional and marketing emails).
  • Queue Management: Inngest (for background job processing and automation).
  • Database: Neon Inc (for data storage and management).
  • Hosting: Vercel (for hosting our website and services).

These third-party services may access your personal data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

Security Measures

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Your Rights

Under the General Data Protection Regulation (GDPR) and French data protection laws, you have the following rights regarding your personal data:

  • Right to Access: Request access to your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain circumstances.
  • Right to Object: Object to the processing of your data in certain cases.
  • Right to Data Portability: Request transfer of your data to another organization or to you.
  • Right to Withdraw Consent: Withdraw your consent at any time where we rely on your consent to process your data.

To exercise any of these rights, please contact us at contact@onebag.club.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy:

  • Personal Data: Retained as long as your account is active or as needed to provide you services.
  • Usage Data: Retained for internal analysis for a shorter period, unless required for security or to improve functionality.
  • Legal Obligations: Data may be retained to comply with legal obligations, resolve disputes, and enforce agreements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy regularly. Continued use of our service after changes become effective constitutes acceptance of the revised policy.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Email: contact@onebag.club
Address: 7b cours du vieux moulin 05000 Gap, France

Last Updated: 20 June 2025